pk 444's Privacy Policy

1 Introduction and Scope

pk 444 is an online entertainment and betting platform operated for users in Bangladesh. This privacy policy applies to the services provided through the pk 444 website (https://pk-444.cam) and its associated mobile applications.

Please read the information in this policy carefully, as using pk 444's services will be taken as your acceptance of its terms. Reading our Terms and Conditions alongside this privacy policy will give you a complete picture of our responsibilities and commitments to you.

pk 444 considers protecting the privacy of user data a fundamental responsibility. That is why data security has been central to our platform from the start. This policy helps users understand where their data goes, why it is used, and how it is kept safe.

2 Types and Methods of Data Collection

pk 444 collects the following types of data:

2.1 Information Provided at Registration

When a user opens an account on pk 444, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details (for identity verification)

2.2 Transaction Information

Information collected during deposits and withdrawals includes payment method details (bKash, Nagad, Rocket or Upay number), transaction amount and time. This information is used solely for payment verification and fraud prevention.

2.3 Technical and Behavioural Data

Information collected automatically while using the platform includes:

• IP address and device type
• Browser information and operating system
• Login times and page view history
• Gaming and betting activity data (slots, live casino, sports betting, etc.)

2.4 Support Chat Data

When you contact support via live chat or email, a record of that conversation is kept, which may be used to improve service quality and to resolve disputes in the future.

3 Purpose of Data Use

pk 444 uses collected data for the following purposes:

• Account Management: To handle account registration, login, identity verification and security.
• Payment Processing: To carry out deposits and withdrawals accurately and securely.
• Bonuses and Promotions: To verify eligibility for the welcome bonus, weekly offers and other promotions.
• Customer Support: To resolve issues and answer queries.
• Fraud and Abuse Prevention: To detect multiple accounts, bot usage or other irregular activity.
• Platform Improvement: To analyse user experience and improve service quality.
• Communication: To send important updates, security notices and promotional information (with user consent).

pk 444 never sells or shares user data with third parties for advertising purposes.

4 Data Storage and Security

pk 444 applies industry-standard cybersecurity measures to keep user data safe.

4.1 Encryption

All data transfers are encrypted using SSL (Secure Socket Layer) technology. Passwords and sensitive information are stored on servers in hashed and salted form, making them impossible to read directly.

4.2 Access Control

Among pk 444's staff, only specific authorised individuals may access user data, and only as needed to operate the service. All access is logged and monitored.

4.3 Server Security

Data storage servers are protected by firewalls, intrusion detection systems and regular security audits. However, complete security over the internet cannot be guaranteed, so users must also take responsibility for keeping their own account information safe.

5 Sharing Data with Third Parties

pk 444 may share data with third parties in the following limited circumstances:

5.1 Payment Processors

Mobile financial service providers such as bKash, Nagad, Rocket and Upay receive the information needed to complete transactions. This data is limited strictly to payment verification.

5.2 Game and Software Providers

PG Soft, Pragmatic Play, Evolution, JILI, Spribe and other game studios may receive the minimum data needed to operate games. This data is also governed by their own privacy policies.

5.3 Legal Obligations

Under applicable laws in Bangladesh, pk 444 may be required to provide information in response to valid instructions from government authorities or courts.

5.4 Fraud Prevention

Specific data may be shared with regulatory bodies as required to prevent money laundering or other financial crimes.

Outside the reasons listed above, pk 444 never sells, rents or exchanges user data with third parties.

6 Cookies and Tracking Technology

pk 444's website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary for the website to function correctly. They include maintaining login sessions, saving language preferences and carrying out security checks.

6.2 Analytical Cookies

These cookies are used to understand how users browse the site. Data collected through them is anonymous and is used to improve the site.

6.3 Cookie Controls

Users can block or delete cookies through their browser settings. However, doing so may cause some website features to stop working correctly.

7 User Rights

pk 444 users may exercise the following rights regarding their personal data:

• Right to Know: You may contact us to find out what information we hold about you.
• Right to Correction: You may request that incorrect or outdated information be updated.
• Right to Erasure: In certain circumstances you may request that your personal data be deleted by closing your account, though some data may need to be retained for a set period due to legal obligations.
• Right to Opt Out of Promotional Communications: You may stop receiving promotional emails or notifications at any time.
• Right to Data Portability: You may request to receive your data in a structured format.

To exercise these rights, contact us directly via live chat or email. You will find our full contact details on our About pk 444 page.

8 Protection of Minors

All services on pk 444 are for persons aged 21 or over only. Minors (under 21) are strictly prohibited from registering or using the platform.

pk 444 does not knowingly collect data from minors. If we are informed that a minor's data has been collected by mistake, we will promptly delete that data and close the associated account.

If a parent or legal guardian suspects that their child has registered on pk 444, please contact our support team immediately. For more information on responsible gaming, visit our Responsible Gaming page.

9 Data Retention Period

pk 444 retains user data for as long as the account remains active. After an account is closed, certain data may be kept for a specified period for the following reasons:

• Financial transaction records — for the period required by legal obligations
• Data relevant to potential fraud or dispute resolution
• Data related to any ongoing legal proceedings
• Data from self-excluded accounts, to prevent re-registration at a later date

After these retention periods end, pk 444 deletes the data securely and permanently.

10 Policy Changes

pk 444 may update this privacy policy from time to time. Changes to the service, advances in technology or changes in applicable law may prompt such updates.

For significant changes, registered users will be notified in advance by email or through the platform. Continued use of the platform after a change takes effect will be taken as acceptance of the updated policy.

The "Last Updated" date at the top of this page always indicates the most recent version. You are advised to check this page regularly.

11 Contact

For any questions about the privacy policy, requests to correct data, or complaints, please contact pk 444's support team. Our team is available in both Bengali and English, 7 days a week, 24 hours a day.

For more detailed privacy questions, you may also visit our Frequently Asked Questions (FAQ) page.